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BauTV+
Construction camera and laptop with the portal in front of the BauTV+ service van
Support · Customer service

We take care — personally.

Direct phone support, fast mail replies, remote access for technical questions, nationwide on-site service. No ticket system, no queues — you talk directly to the team.

Call supportE-mail support
< 24h Response time
DE-wide On-site service
0 Subcontractors
Six support channels

How to reach us

Which path fits? Phone for quick, mail for written, remote for technical, on-site for hardware.

  • Phone

    +31 (0)6 52 67 4002

    Mon-Fri 8 am - 5 pm. Direct line to support — no waiting queues, no tickets.

  • E-Mail

    vertrieb@bautvplus.de

    Reply same business day. We handle personally.

  • Remote access

    Remote support

    For technical problems: we connect via remote access — fast, secure, GDPR-compliant.

  • On-site

    Nationwide service

    For hardware issues our team travels across Europe — no subcontractors.

  • FAQ

    Online first aid

    Common questions answered directly — from GDPR through rent/buy to mounting.

  • Emergency

    Fast response

    Camera failure? We have replacement pool and rapid shipping. Minimal downtime.

Direct contact

Issue? We reply within 24 hours

Briefly describe what it's about. We reply same business day — by phone or mail.

Contact support +31 (0)6 52 67 4002

Engineered in Europe · GDPR-compliant · 25+ years NetCo · 10,000+ projects