Privacy Policy

We are delighted that you have taken an interest in our company. Data protection is a top priority for the management of NetCo Professional Services GmbH. It is generally possible to use the websites of NetCo Professional Services GmbH without providing any personal data. However, if a data subject wishes to make use of specific services offered by our company via our website, however, the processing of personal data may be required. If the processing of personal data is required and there is no legal basis for such processing, we generally seek the consent of the data subject.

The processing of personal data, such as a data subject’s name, address, email address or telephone number of a data subject, always takes place in accordance with the General Data Protection Regulation and in compliance with the country-specific data protection regulations applicable to NetCo Professional Services GmbH. Through this privacy policy, our company wishes to inform the public about the nature, scope and purpose of the personal data that we collect, use and process. Furthermore, this privacy policy informs data subjects of the rights to which they are entitled.

NetCo Professional Services GmbH, as the data controller, has implemented numerous technical and organisational measures to ensure the most comprehensive possible protection of the personal data processed via this website. Nevertheless, internet-based data transmissions may, in principle, be subject to security vulnerabilities, meaning that absolute protection cannot be guaranteed. For this reason, any data subject is free to provide personal data to us via alternative means, such as by telephone.

1. Definitions

The privacy policy of NetCo Professional Services GmbH is based on the terminology used by the European legislators and regulators when enacting the General Data Protection Regulation (GDPR). Our Privacy Policy is intended to be easy to read and understand for both the general public and our customers and business partners. To ensure this, we would like to explain the terms used in advance.

In this privacy policy, we use the following terms, amongst others:

• a) personal data

  Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as the ‘data subject’). A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more specific characteristics that express the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

• b) data subject

  A data subject is any identified or identifiable natural person whose personal data is processed by the controller.

• c) processing

  Processing means any operation or set of operations which is carried out on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, distribution or any other form of making available, the matching or linking, the restriction, erasure or destruction.

• d) Restriction of processing

  Restriction of processing means the marking of stored personal data with the aim of restricting its future processing.

• e) Profiling

  Profiling means any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s work performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements of that natural person.

• f) Pseudonymisation

  Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures that ensure the personal data is not attributed to an identified or identifiable natural person.

• g) Data controller

  The controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for its designation may be laid down in accordance with Union law or the law of the Member States.

• h) Data processor

  A data processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the data controller.

• i) Recipient

  A recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, irrespective of whether they are a third party or not. However, public authorities which may receive personal data in the course of a specific investigation mandate under Union law or the law of the Member States shall not be regarded as recipients.

• j) Third party

  A third party is a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct responsibility of the controller or the processor.

• k) Consent

  Consent means any freely given, specific, informed and unambiguous indication of the data subject’s wishes, by a statement or by a clear affirmative action, by which the data subject signifies agreement to the processing of personal data relating to them.

2. Name and address of the data controller

The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union, and other provisions relating to data protection is:

NetCo Professional Services GmbH Am Mönchenfelde 13 38889 Blankenburg (Harz) Germany Tel.: +49 3944 950-0 Email: info@netco.de Website: https://www.netco.de

3. Cookies

The websites of NetCo Professional Services GmbH use cookies. Cookies are text files which are placed and stored on a computer system via a web browser.

Numerous websites and servers use cookies. Many cookies contain what is known as a cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a string of characters which enables websites and servers to be assigned to the specific web browser in which the cookie is stored . This enables the websites and servers visited to distinguish the individual browser of the data subject from other web browsers containing different cookies. A specific web browser can be recognised and identified via the unique cookie ID.

Through the use of cookies, NetCo Professional Services GmbH can provide users of this website with more user-friendly services, which would not be possible without the use of cookies.

Cookies enable us to optimise the information and content on our website to suit the needs of the user. As already mentioned, cookies allow us to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, a user of a website that uses cookies does not have to re-enter their login details every time they visit the website, as this is handled by the website and the cookie stored on the user’s computer system. Another example is the cookie for a Another example is the cookie for a shopping basket in an online shop. The online shop uses a cookie to remember the items that a customer has placed in the virtual shopping basket.

The data subject may prevent the setting of cookies by our website at any time by adjusting the settings of the web browser they are using, and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via a web browser or other software programmes. This is possible in all common web browsers. If the data subject disables the setting of cookies in the web browser they are using, it may be that not all functions of our website are fully usable.

a) Cookies from social media plugins

Links to our social media pages (YouTube, LinkedIn, Xing, Facebook, Instagram) are provided on our website; this is achieved by embedding a social media plugin (‘social network icons from the Elementor page builder’). This allows cookies to be used across many websites and to collect information about your online activities. These cookies are set by third-party providers such as advertising or analytics companies (social networks).

4. Collection of general data and information

The website of NetCo Professional Services GmbH collects a range of general data and information each time the website is accessed by a data subject or an automated system. This general data and information is stored in the server’s log files. The following may be collected: (1) the types and versions of browsers used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-pages accessed via an accessing system on our website, (5) the duration of the session, (6) the IP address of the accessing system, (7) the date and time of access, (8) the name of the server, (9) the name of the domain, (10) the name of the subdomain, (11) the name of the server, (12) the name of the domain, (13) the name of the subdomain, (14) the name of the server, (15) the name of the domain, (16) the name of the subdomain, (17) the name of the server, (18) the name of the domain, (19) the name of the subdomain, (2 website from which an accessing system reaches our website (known as a referrer), (4) the sub-pages, which are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information used for security purposes in the event of attacks on our information technology systems.

When using this general data and information, NetCo Professional Services GmbH does not draw any conclusions regarding the data subject. Rather, this information is required to (1) deliver the content of our website correctly, (2) optimise the content of our website and the advertising for it, (3) to ensure the long-term functionality of our information technology systems and the technology of our website, and (4) to provide law enforcement authorities, in the event of a cyber-attack, with the information necessary for criminal prosecution information necessary for criminal prosecution. This anonymously collected data and information is therefore analysed by NetCo Professional Services GmbH, on the one hand, for statistical purposes and, on the other hand, with the aim of enhancing enhance data protection and data security within our company, ultimately to ensure an optimal level of protection for the personal data we process. The anonymous data from the server log files is stored separately from any personal data provided by a data subject.

5. Contact options via the website

The website of NetCo Professional Services GmbH contains, in accordance with legal requirements, information that enables rapid electronic contact with our company as well as direct communication with us, which also includes a general address for so-called electronic mail (email address). If a data subject contacts the data controller via email or via a contact form, the personal data provided by the data subject is automatically stored. Such personal data, provided on a voluntary basis by a data subject to the data controller, is stored for the purposes of processing the enquiry or contacting the data subject. This personal data is not disclosed to third parties.

a) Friendly Captcha

We use the Friendly Captcha tool on our website. This is provided by Friendly Captcha GmbH, Am Anger 3–5, 82237 Woerthsee.

The tool is designed to prevent automated and malicious requests from so-called “bots”. As part of this process, your IP address is recorded by Friendly Captcha in order to send a cryptographic task to your device. This task is solved in the background and, once it has been solved, Friendly Captcha sends a confirmation to the server that the user is a natural person.

Friendly Captcha processes and stores the following data as part of the above-mentioned process:

• Anonymised IP address of the requesting computer Information about the browser and operating system used
• Anonymised counter per IP address for managing the cryptographic tasks
• The website from which the access took place (known as the referrer URL)

The data is used to protect against bots. The legal basis for the processing is the legitimate interest, within the meaning of Article 6(1)(f) of the GDPR, in preventing unauthorised access or spam attacks by bots. Where personal data is processed when using Friendly Captcha, it is deleted after 30 days.

Further information is available at https://friendlycaptcha.com/de/privacy.

b) ChatBob (AI-powered chat assistant)

On our website, we offer ‘ChatBob’, an AI-powered chat assistant that answers your questions about our products and services and, if you wish, puts you in touch with our sales team. When you use the chat, we process the messages you enter as well as technically necessary information (a randomly generated session ID, the chat history and the time of the messages). If you voluntarily provide contact details during the conversation (such as your name, email address or telephone number) or request a call-back or an appointment, we will also process this information in order to forward your enquiry to the relevant contact persons.

To generate the responses, we use the services of the provider Anthropic PBC, 548 Market Street, PMB 90375, San Francisco, CA 94104, USA, as a data processor. Your chat inputs are transmitted to Anthropic and processed there exclusively to respond to your enquiry on our behalf; your inputs are not used to train AI models. We have a data processing agreement with the provider in accordance with Article 28 of the GDPR. As processing may also take place in the USA, the transfer is safeguarded by appropriate safeguards within the meaning of Article 46 of the GDPR (EU Standard Contractual Clauses). The technical operation of the chat (storage, knowledge base) takes place on the infrastructure of our hosting service provider Cloudflare, also on the basis of a data processing agreement.

The legal basis for the processing is our legitimate interest in responding to enquiries quickly and conveniently in accordance with Article 6(1), first sentence, point (f) of the GDPR. If you provide us with contact details via the chat to initiate a business relationship, the processing is additionally carried out on the basis of Article 6(1), first sentence, point (b) of the GDPR (implementation of pre-contractual measures). The provision of your data is voluntary; the use of the chat does not require the provision of personal data. ChatBob does not make any automated decisions with legal effect within the meaning of Article 22 of the GDPR.

We store the data processed via the chat only for as long as is necessary for the respective purpose. We use chat histories for the purposes of responding to enquiries and quality assurance; we retain contact enquiries and appointment requests that you have expressly addressed to our sales department for the duration of the initial contact or the business relationship, as well as to fulfil any statutory retention obligations (for example, commercial and tax law deadlines). After this period, the data will be deleted or anonymised. You may object to the processing at any time and request the deletion of the data stored about you (Article 17 of the GDPR); to do so, please use the contact details provided in section 2. We will comply with such a request for erasure without undue delay, provided that this does not conflict with any statutory retention obligations. Your other rights as a data subject (section 7) remain unaffected.

6. Routine erasure and restriction of personal data

The data controller processes and stores the data subject’s personal data only for the period necessary to fulfil the purpose of storage or insofar as this has been provided for by the European legislators of directives and regulations or by another legislator in laws or regulations to which the data controller is subject.

If the purpose of storage ceases to apply or if a retention period prescribed by the European legislator or by a competent legislative authority expires, the personal data shall be routinely blocked or erased in accordance with the statutory provisions.

7. Rights of the data subject

• a) Right to confirmation

  Every data subject has the right, as granted by the European legislative bodies, to request confirmation from the data controller as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right to confirmation, they may contact our Data Protection Officer or another member of staff of the data controller at any time.

• b) Right of access

  Every data subject affected by the processing of personal data has the right, as granted by the European legislative and regulatory authorities, to obtain, at any time, from the controller to receive, free of charge, information regarding the personal data stored about them, and a copy of this information. Furthermore, the European legislator has granted the data subject the right to receive information regarding the following:

  • the purposes of the processing

  • the categories of personal data being processed

  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular where recipients are in third countries or are international organisations

  • where possible, the envisaged period for which the personal data will be stored, or, if this is not possible, the criteria used to determine that period

  • the existence of a right to have personal data concerning them rectified or erased, or to have processing restricted by the controller, or a right to object to such processing

  • the existence of a right to lodge a complaint with a supervisory authority

  • where the personal data are not collected from the data subject: any available information as to the source of the data

  • the existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) of the GDPR and — at least in such cases — meaningful information about the logic involved, as well as the significance and the intended consequences of such processing for the data subject

  Furthermore, the data subject has a right to be informed as to whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject is also entitled to receive information about the appropriate safeguards relating to the transfer.

  If a data subject wishes to exercise this right to information, they may contact our data protection officer or another member of staff of the data controller at any time. c) Right to rectification

• c) Right to rectification

  Any data subject affected by the processing of personal data has the right, as granted by the European legislator, to request the immediate rectification of inaccurate personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data — including by means of a supplementary statement.

  If a data subject wishes to exercise this right to rectification, they may contact our Data Protection Officer or another member of staff of the data controller at any time.

• d) Right to erasure (right to be forgotten)

  Every data subject affected by the processing of personal has the right, granted by the European legislator, to request from the controller that the personal data concerning them be erased without delay, provided that one of the following grounds applies and insofar as the processing is not necessary:

  • The personal data has been collected or otherwise processed for purposes for which it is no longer necessary.

  • The data subject withdraws their consent on which the processing was based in accordance with Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing.

  • The data subject objects to the processing in accordance with Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing in accordance with Article 21(2) of the GDPR.

  • The personal data has been processed unlawfully.

  • The erasure of the personal data is necessary for compliance with a legal obligation under Union law or the law of the Member States to which the controller is subject.

  • The personal data was collected in relation to information society services offered in accordance with Article 8(1) of the GDPR.

  If any of the above grounds apply and a data subject wishes to request the erasure of personal data stored by NetCo Professional Services GmbH, they may contact our Data Protection Officer or another member of staff of the controller at any time. The Data Protection Officer of NetCo Professional Services GmbH or another member of staff will ensure that the request for erasure is complied with without delay.

  If the personal data has been made public by NetCo Professional Services GmbH and our company, as the data controller, is obliged under Article 17(1) of the GDPR to erase the personal data, NetCo Professional Services GmbH shall, taking into account the available technology and the costs of implementation, take appropriate measures, including those of a technical nature, to inform other data controllers, who process the published personal data, that the data subject has requested the erasure of all links to this personal data or of copies or replicas of this personal data from these other data controllers. that the data subject has requested from these other data controllers the deletion of all links to this personal data or of copies or replicas of this personal data, insofar as the processing is not required. The Data Protection Officer of NetCo Professional Services GmbH or another member of staff will, in the individual case, take the necessary steps.

• e) Right to restriction of processing

  Any data subject affected by the processing of personal data has the right, as granted by the European legislator, to request that the controller restrict the processing if one of the following conditions is met:

  • The data subject disputes the accuracy of the personal data, for a period enabling the controller to verify the accuracy of the personal data.

  • The processing is unlawful; the data subject objects to the erasure of the personal data and instead requests the restriction of its use.

  • The controller no longer requires the personal data for the purposes of the processing, but the data subject requires it for the establishment, exercise or defence of legal claims.

  • The data subject has objected to the processing pursuant to Article 21(1) of the GDPR, and it has not yet been determined whether the controller’s legitimate grounds override those of the data subject.

  If any of the above conditions are met and a data subject wishes to request the restriction of personal data stored by NetCo Professional Services GmbH, they may contact our Data Protection Officer or another member of staff of the data controller at any time. The Data Protection Officer of NetCo Professional Services GmbH or another member of staff will arrange for the restriction of processing.

• f) Right to data portability

  Any data subject affected by the processing of personal data has the right, as granted by the European legislator, to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used and machine-readable format. They also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR, and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

• Furthermore, when exercising their right to data portability under Article 20(1) of the GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, provided that this is technically feasible and does not adversely affect the rights and freedoms of others.

  To exercise the right to data portability, the data subject may at any time contact the data protection officer appointed by NetCo Professional Services GmbH or another member of staff.

• g) Right to object

  Any data subject affected by the processing of personal data has the right, granted by the European legislator, to object, on grounds relating to their particular situation, to object at any time to the processing of personal data concerning them which is carried out on the basis of Article 6(1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions.

  NetCo Professional Services GmbH will no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing is necessary for the establishment, exercise or defence of legal claims.

  Where NetCo Professional Services GmbH processes personal data for the purposes of direct marketing, the data subject has the right to object at any time to the processing of personal data for the purposes of such marketing. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to NetCo Professional Services GmbH regarding processing for the purposes of direct marketing, NetCo Professional Services GmbH will no longer process the personal data for these purposes.

  Furthermore, the data subject has the right, on grounds relating to their particular situation, to object to the processing of personal data concerning them carried out by NetCo Professional Services GmbH for scientific or historical research purposes or for statistical purposes in accordance with Article 89(1) of the GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

  To exercise the right to object, the data subject may contact the Data Protection Officer at NetCo Professional Services GmbH or another member of staff directly. The data subject is also free, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise their right to object by means of automated procedures using technical specifications.

• h) Automated individual decision-making, including profiling

  Any data subject affected by the processing of personal data has the right, granted by the European legislator, not to be subject to a decision based solely on automated processing — including profiling — which produces legal effects concerning them or similarly significantly affects them, provided that the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is authorised by Union or Member State law to which the controller is subject, and that law provides for appropriate measures to safeguard the data subject’s rights and freedoms as well as their legitimate interests; or (3) is based on the data subject’s explicit consent.

  If the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is made with the data subject’s explicit consent, NetCo Professional Services GmbH shall take appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject, including at least the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision.

  If the data subject wishes to exercise rights in relation to automated decision-making, they may contact our Data Protection Officer or another member of staff of the data controller at any time.

• i) Right to withdraw consent to data processing

  Any data subject affected by the processing of personal data has the right, granted by European legislation (directives and regulations), to withdraw their consent to the processing of personal data at any time.

  If the data subject wishes to exercise their right to withdraw consent, they may contact our Data Protection Officer or another member of staff of the data controller at any time.

8. Data protection in relation to job applications and the recruitment process

The data controller collects and processes the personal data of job applicants for the purpose of handling the recruitment process. Processing may also take place electronically. This is particularly the case where an applicant submits the relevant application documents to the data controller via electronic means, for example by email or via a web form on the website. If the data controller enters into an employment contract with an applicant, the data provided will be stored for the purpose of managing the employment relationship in accordance with the relevant legal provisions. If the data controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted two months after notification of the rejection decision, provided that no other legitimate interests of the data controller preclude such deletion. Other legitimate interests in this context include, for example, the burden of proof in proceedings under the General Equal Treatment Act (AGG).

9. Consent management and technical delivery of tracking

Third-party analytics and marketing services are loaded on this website only after you have given explicit consent through the consent banner. Until then, consent signals for analytics, advertising and personalisation are set to “denied”. Your decision is stored under the key bk_consent in your browser's local storage. The legal basis for storing or accessing information on your device that is not technically necessary is your explicit consent under Section 25(1) TDDDG; the subsequent processing of personal data is based on Article 6(1)(a) GDPR. You can withdraw consent for the future through the consent banner or by deleting the website data.

Tags are delivered through Google Tag Manager and a server-side tag-management environment at sst.bautvplus.com. We use Stape to host and technically operate this environment. Server-side processing is used to respect consent signals and to transmit measurement data in a controlled manner to the recipients listed below. Further information: Stape Privacy Notice.

10. Google Analytics 4 and Google Ads

After your consent, we use Google Analytics 4 for reach and usage analysis and Google Ads to measure advertisements and conversions and, where enabled, to create audiences. Data processed may include page views, interactions, technical browser and device information, referrers, approximate location information and advertising click identifiers. The provider for users in the European Economic Area is Google Ireland Limited. The consent signals analytics_storage, ad_storage, ad_user_data and ad_personalization are granted only after your consent. Further information: Google Privacy Policy.

11. Meta Pixel

After your consent, we use the Meta Pixel provided by Meta Platforms Ireland Limited to measure advertising performance, create audiences and deliver interest-based advertising. Meta may receive event data such as page views, interactions, technical identifiers and information about advertising contacts. The pixel is not loaded without your consent. The legal basis is Article 6(1)(a) GDPR in conjunction with Section 25(1) TDDDG. Further information: Meta Privacy Policy.

12. Microsoft Advertising/UET and Microsoft Clarity

After your consent, we use Universal Event Tracking (UET) from Microsoft Advertising to measure advertisements and conversions and Microsoft Clarity to analyse the use of our website. Clarity may record interactions such as clicks, scrolling and the technical presentation of pages for usage analytics and session replay; sensitive input fields are masked. The provider is Microsoft Ireland Operations Limited or Microsoft Corporation. UET and Clarity are not activated without your consent. The legal basis is Article 6(1)(a) GDPR in conjunction with Section 25(1) TDDDG. Further information: Microsoft Privacy Statement.

13. etracker

We use services provided by etracker GmbH, Hamburg, to analyse usage and measure the performance of our online offering. In the configuration used on this website, etracker is part of the consent-controlled tag container and is loaded only after your explicit consent. Pseudonymous usage and event data may be processed. The legal basis is Article 6(1)(a) GDPR in conjunction with Section 25(1) TDDDG. Further information: etracker data privacy.

14. Contact forms and email delivery

If you submit a contact form or voluntarily instruct ChatBob to pass on your contact details, we process your information to handle your request and take steps towards a business relationship. We use Resend (Plus Five Five, Inc.) as a processor for technical email delivery. The legal basis is Article 6(1)(b) GDPR; for general enquiries, it is additionally our legitimate interest in efficient communication under Article 6(1)(f) GDPR. Further information: Resend Data Processing Addendum.

If you have consented to tracking, we additionally transmit a conversion event server-side to Google Ads, Microsoft Advertising and Meta ("Enhanced Conversions" or Conversions API) when you submit a form. Contact details (email address, phone number, name) are transmitted exclusively as SHA-256 hash values — never in plain text — together with advertising-related click identifiers. The platforms use these hash values for matching to measure advertising performance. Without your consent, this transmission does not take place. The legal basis is Article 6(1)(a) GDPR.

15. Legal basis for processing

Article 6(1)(a) of the GDPR serves as the legal basis for our company’s processing operations where we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party – as is the case, for example, with processing operations required for the delivery of goods or the provision of other services or consideration – the processing is based on Article 6(1)(b) of the GDPR. The same applies to processing operations necessary for the implementation of pre-contractual measures, such as in cases of enquiries regarding our products or services. Where our company is subject to a legal obligation which necessitates the processing of personal data, such as to fulfil tax obligations, the processing is based on Article 6(1)(c) of the GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured on our premises and their name, age, health insurance details or other vital information subsequently had to be disclosed to a doctor, a hospital or other third parties. In such cases, the processing would be based on Article 6(1)(d) of the GDPR. Finally, processing operations may be based on Article 6(1)(f) of the GDPR. This legal basis applies to processing operations not covered by any of the aforementioned legal bases, where the
processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not take precedence. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this regard, the legislator
took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47, second sentence, of the GDPR).

16. Legitimate interests in processing pursued by the controller or a third party

Where the processing of personal data is based on Article 6(1)(f) of the GDPR, our legitimate interest is the conduct of our business activities for the benefit of the well-being of all our employees and our shareholders.

17. Period for which personal data is stored

The criterion for the duration of the storage of personal data is the relevant statutory retention period. Once this period has expired, the relevant
data is routinely deleted, provided it is no longer required for the performance of a contract or for entering into a contract.

18. Legal or contractual requirements regarding the provision of personal data; necessity for the conclusion of a contract; the data subject’s obligation to provide personal data; possible consequences of failure to provide such data

We would like to inform you that the provision of personal data is, in some cases, required by law (e.g. tax regulations) or may also arise from contractual provisions (e.g. details of the contracting party). In some cases, the conclusion of a contract may require a data subject to provide us with personal data, which we must subsequently process. For example, the data subject is obliged to provide us with personal data if our company enters into a contract with them. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before providing personal data, the data subject must contact our Data Protection Officer.
Our Data Protection Officer will inform the data subject, on a case-by-case basis, as to whether the provision of personal data is required by law or contract, or is necessary for the conclusion of the contract; whether there is an obligation to provide the personal data; and what the consequences of failing to provide the personal data would be.

19. Use of automated decision-making

As a responsible company, we do not use automated decision-making or profiling.

20. Subscription to our newsletter

On the NetCo Professional Services GmbH website, users are given the opportunity to subscribe to our company’s newsletter. The personal data transmitted to the data controller when subscribing to the newsletter is determined by the input form used for this purpose.

NetCo Professional Services GmbH informs its customers and business partners at regular intervals via a newsletter about the company’s offers. In principle, the data subject can only receive our company’s newsletter if (1) the data subject has a valid email address and (2) the data subject registers to receive the newsletter. For legal reasons, a confirmation email is sent to the email address first provided by a data subject for the newsletter using the double opt-in procedure. This confirmation email serves to verify whether the holder of the email address, as the data subject, has authorised the receipt of the newsletter.

When subscribing to the newsletter, we also store the IP address assigned by the Internet Service Provider (ISP) to the computer system used by the data subject at the time of registration, as well as the date and time of registration. The collection of this data is necessary to be able to trace any (potential) misuse of a data subject’s email address at a later date and therefore serves to provide legal protection for the data controller.

The personal data collected as part of a newsletter subscription is used exclusively for sending our newsletter. Furthermore, newsletter subscribers may be informed by email where this is necessary for the operation of the newsletter service or for registration purposes, as might be the case with changes to the newsletter content or alterations to the technical conditions. No personal data collected as part of the newsletter service is passed on to third parties. The data subject may cancel their subscription to our newsletter at any time. Consent to the storage of personal data, which the data subject has given to us for the purpose of sending the newsletter, may be withdrawn at any time. A link for withdrawing consent is provided in every newsletter. Furthermore, it is possible to unsubscribe from the newsletter at any time directly on the data controller’s website or to notify the data controller of this in another way.

21. Newsletter Tracking

The newsletters from NetCo Professional Services GmbH contain so-called web beacons. A web beacon is a miniature graphic embedded in emails sent in HTML format to enable log file recording and analysis. This enables a statistical evaluation of the success or failure of online marketing campaigns. Using the embedded web beacon, NetCo Professional Services GmbH can determine whether and when an email has been opened by a data subject and which links contained in the email have been accessed by the data subject.

Such personal data collected via the tracking pixels contained in the newsletters is stored and analysed by the data controller in order to optimise the distribution of the newsletter and to tailor the content of future newsletters even more closely to the data subject’s interests. This personal data is not disclosed to third parties. Data subjects are entitled at any time to withdraw the separate declaration of consent given in this regard via the double opt-in procedure. Following such a withdrawal, this personal data will be deleted by the data controller. NetCo Professional Services GmbH automatically interprets unsubscribing from the newsletter as a withdrawal of consent.

This privacy policy was created using the privacy policy generator of DGD Deutsche Gesellschaft für Datenschutz GmbH, which acts as the external data protection officer for Schweinfurt, in cooperation with Christian Solmecke, a lawyer specialising in data protection law.

If you have any questions about our privacy policy or the data we store, please contact us at the following email address: dsb@netco.de.

Data Protection Officer:
IZAG gGmbH
Dipl. Ing. Ralph Angerstein
Schleinitzstr. 7
38889 Blankenburg (Harz)

Email: dsb@netco.de
Telephone: +49 3917 2757277 

Web analytics on this website (BauTV+)

Independently of the third-party services described above, we operate our own first-party analytics endpoint at /api/ev on Cloudflare infrastructure. Without consent, the first stage processes technical event data without cookies and without a persistent identifier to measure reach, security and website functionality. The legal basis is Article 6(1)(f) GDPR.

Only after your consent through bk_consent may a randomly generated pseudonymous identifier be used to associate returning visits and interactions. The legal basis is Article 6(1)(a) GDPR in conjunction with Section 25(1) TDDDG. The data is processed within our Cloudflare environment and is not sold to advertising networks for their own advertising purposes.